We are seeking an energetic, motivated, and community-minded professional to lead fundraising efforts on behalf of the
Niagara Foundation for Family and Children’s Services (FACS). Reporting to the Director of Communications & Community
Engagement, the successful candidate will work directly with a variety of community leaders and organizations to build
mutually beneficial relationships and secure charitable contributions. This role will play an integral role in developing and
executing donor-centered fundraising programs to educate, support, recognize, and grow our donor base. The Senior
Manager of Donor Relations will have the opportunity to apply creative and critical thinking skills on a wide range of
projects, events, and advancement efforts to advance the mission of the Foundation and support families, children, and
youth in Niagara. The ideal candidate will work to further Foundation fundraising goals and objectives while ensuring
alignment with FACS Niagara community outreach and communications initiatives. To be successful in this role, you will
need outstanding interpersonal skills, a demonstrated ability to work effectively as part of a team, and a commitment to
donor stewardship.  Salary Range: $89,000 – $94,000

Posted on: August 19, 2022

Closing on: August 29, 2022

Location:  St. Catharines, ON

Employment Type:  Full-time

Job Experience:  Management

Salary: $89,000 – $94,000


FACS Niagara is committed to having a workforce that is reflective of the diversity of the Niagara Region, and strongly
encourages applications from all qualified individuals, especially those who can provide different perspectives and
contribute to further diversification of ideas.

Fund Development
• Plan, develop, and implement fund development programs, including donor-centered and customized strategies
for acquiring, cultivating, soliciting, and stewarding donors
• Build trusting relationships with key stakeholders and secure philanthropic commitments from a diverse
community of organizational and individual donors
• Execute fundraising initiatives and activities and projects including proposals for major gifts and corporate
foundations, grant applications, direct mail, special events, service club, corporation and foundation solicitation,
charitable donations, memorial and planned giving
• Develop projects and programs appropriate for private and corporate funding, providing strategy and creative
thinking for new initiatives
• Lead execution of annual fundraising campaigns, including Gift of Hope and Mountainview LemonAID Day
• Synthesize trends, opportunities and information, conduct research on community needs to inform impactful
philanthropic opportunities
• Evaluate the effectiveness of fund development efforts to ensure continuous improvement
• Maintain necessary systems and files to support the FACS Foundation
• Oversee prospect identification and research and builds prospect files
• Manage donor engagement through creation and implementation of multiple touchpoints, including donor
events, personalized thanks, and opportunities for donor recognition
• Oversee the production of effective fund development materials
• Draft grant and solicitation correspondence and proposals/applications
• Oversee electronic collection system and acknowledgement procedures
• Collect information for donor reports
• Ensure proper licensing, policy, procedures, reporting, receipting, and recognition is carried out
• Ensure compliance with fundraising best practices including all ethical guidelines and principles outlined by the
Canada Revenue Agency, Association of Fundraising Professionals and Canadian Centre for Philanthropy
• Understand and communicate Foundation needs and opportunities

Leadership & Management
Provide leadership to Foundation work groups and committees
• Participate in the development and implementation of the FACS Niagara Foundation strategic plan
Prepare policy drafts and reports for the Foundation Board
• Provide advice on issues and challenges to FACS Niagara Foundation Board
• Collaborate with FACS Niagara leaders to identify priority needs and develop plans for resourcing
• Promote collaboration of activities between FACS Niagara Foundation and FACS Niagara
• Demonstrate behaviours, actions, and attitudes consistent with the mission, vision, and values of both the FACS
Foundation and FACS Niagara
• Represents the FACS Niagara Foundation in conferences, meetings, and committees
• Collaborate with stakeholders in the implementation of FACS Niagara Foundation plans and programs
• Collect and analyze donor feedback for continuous improvement
• Manage administration, stewardship, and implementation of fund agreements, including the coordination and
accuracy of all agreements and documentation, and seeking ways make processes more donor friendly, and
monitoring and updating documents as needed to reflect current laws and policies.

Marketing and Communications
• In collaboration with the Director of Communications, develop, execute, and monitor an integrated marketing
and communications plan to support Foundation goals
• Actively participate in public speaking and community functions to strategically grow public awareness and
public engagement
• Fulfill day-to-day public relations and media needs on behalf of the FACS Foundation
• Leverage technology including website, social media, and other online resources
• Ensure a consistent image by consulting with the Director of Communications on the production of
communication materials (i.e. newsletters, brochures, pamphlets, flyers)
• Respond to media inquiries
• Evaluate the effectiveness of programs for continuous improvement
• Develop and oversee the preparation, design and execution of print, social media, audiovisual and
marketing/promotional materials of the FACS Foundation

Volunteer Engagement
• Develop the fundraising volunteer base to support Foundation events and initiatives
• Support the FACS Niagara Foundation Board for strategic recruitment and succession of Board members
• Work with the volunteer department to engage volunteers to grow fundraising effectiveness
• Delegates effectively to maximize volunteer resources
• Provide training to Board and other Foundation volunteers as needed

Other Related Activities
• Identify budget requirements and manages FACS Niagara Foundation budget in accordance with needs and
strategic directions of the Foundation
• Ensures own and FACS Niagara Foundation expenditures adhere to policies
• Articulates and constantly monitors the efficiency and effectiveness of fundraising activities to ensure the
highest level of service is being provided
• Reviews, assesses and/or has input into policy and programs that best meet the needs of the FACS Niagara
• Produce standard monthly, quarterly, and annual reports as needed by the FACS Niagara Foundation Board
including giving trends and analysis of amounts of donors, new donors, lapsed donors, average gift size,
consecutive years of giving, etc.
• Meet or exceed all accountabilities and achieve continuous quality improvement and excellence in all activities
and outcomes
• Participate in ongoing learning to maximize skills and be aware of current trends
• Works in compliance with the provisions of the Occupational Health and Safety Act of Ontario
• Performs other duties as required
• Bachelors Degree in Business, Marketing, Behavioural Sciences or related discipline; Certified Fund Raising
Executive (CFRE) designation is an asset.
• Minimum 5 years related experience in progressively responsible fundraising, public relations and
communications positions with media experience and experience working with volunteer boards and 1 year in a
similar role

• Demonstrated experience in requesting and securing general and major gifts, experience in gift planning,
prospect management and research and donor relations
• Solid knowledge of Board/governance policy and procedures
• Excellent knowledge of fund development methods and techniques
• Advanced communications and public speaking skills
• Excellent knowledge and experience of planning and running fundraising campaigns
• Excellent knowledge of legislation governing charities
• Knowledge of CAS programs and services, business strategies, goals, priorities and programs, and related
objectives and plans is an asset
• Demonstrated commitment to racial, economic, and social justice including an ability to communicate effectively
with a diverse population, establish and maintain working relationships with individuals from diverse
backgrounds, and demonstrate respect for cross-cultural perspectives and experiences
• Commitment to promoting and encouraging generosity, leadership, and inclusion
• Ability to take initiative as well as to collaborate in problem-solving
• Organize time wisely and prioritize workload to meet deadlines in a busy office environment; able to respond to
shifting needs and priorities
• Valid G Driver’s License and access to a reliable motor vehicle with appropriate liability insurance

General Skills and Attributes
• Excellent ability to use MS Office applications (e.g. Word, Excel, etc.)
• Working ability with fundraising software (Canada Helps) an asset
• Solid knowledge of effective planning, research, policy processes and evaluation techniques
• Ability to think analytically with attention to detail in the presence of frequent interruptions
• Solid planning, time-management, multi-tasking, and organizational skills
• Excellent written, oral communication and interpersonal skills
• Solid understanding and commitment to quality service and best practice
• Highly detail-oriented with demonstrated critical thinking skills
• Financial management experience
• Ability to deal with sensitive and personal information in a confidential manner; acts with integrity and
• Excellent ability to work with and meet tight timelines
• Ability to communicate in French or another language an assetWork is primarily performed at a desk in a normal
office environment
• Intermediate periods of sitting and computer/phone use
• Absorbs and interprets information from multiple participants in meetings on a regular basis
• Required to listen to and reconcile multiple points of view being discussed/presented
• Participates or leads meetings where differing viewpoints are being presented
• Multi-tasks within a fast-paced, high-volume, and demanding environment
• Frequent periods of data analysis and proofing of documents required
• Occasional interruptions
• Occasional physical demands in event preparations (lifting of boxes up to 10 lbs)
• Frequent travel within the region
• Occasional travel outside the region may be required
• Requirement to work evening and/or weekend hours for meetings and events

Please apply with your cover letter and resume by August 29, 2022 to:

Please include your salary expectations.

We thank all applicants however only those considered for an interview will be contacted.
Preference will be given to candidates who are bilingual in French and English.