Specialist, Donor Relations – Brant County SPCA

Reporting to the Manager of Fundraising & Resource Development, the Specialist, Donor Relations will work closely with the Development Team and will coordinate the SPCA’s Annual Giving program, with a focus on donor stewardship and growing monthly giving, legacy giving, in memory and tribute programs.

Brantford, ON
https://www.brantcountyspca.com/employment-opportunities/
Closing March 29, 22
Hourly starting rate of $22.11
Full-Time, Intermediate Level

About Us

The Brant County SPCA is a not-for-profit charitable organization that serves Brantford and the County of Brant. We have been providing animal welfare and sheltering services for over 50 years. The mission of the Brant County SPCA is dedicated to all animals through prevention, promotion, and protection. Our clear vision aims to provide a compassionate and safe environment for all animals in Brant County and beyond. The Brant County SPCA exists to enlighten and enrich the quality of life for our community members.

Specialist, Donor Relations

About the Position

Are you a dedicated, animal-loving professional keen to make life-changing content and build lasting relationships? If so, we have an amazing opportunity for you.

The Specialist, Donor Relations will be donor-centered and possess excellent communication and organizational skills. They will demonstrate a positive attitude that supports the mission, vision, and goals of the Brant County SPCA.

Key Responsibilities:

Enhancing the Brant County SPCA’s brand by being active and visible in the community and working alongside other public and private organizations
Helping to implement the SPCA’s Development plan and develop strategies and appeals to grow annual fund programs including: monthly giving, legacy giving, in memory/tribute gifts with a focus on donor stewardship and retention.
Designing and writing donor-centered content for hard-copy newsletters, e-newsletters, e-blasts and appeals with direction and oversight from the Manager, Fundraising & Resource Development.
Designing marketing and promotional material for the SPCA and helping to keep the website up-to-date.
Working with the Development and Animal Care teams to develop strategies and content to communicate with and engage new pet parents (adopters).
Ensuring that donor data is up-to-date in Raiser’s Edge and helping with regular gift entry, adding actions, and setting up and pulling reports and mailing lists.
Following stewardship processes to ensure all donors are thanked in a timely manner. This includes delegating tasks to Development team members, volunteers and actively making thank you phone calls.
Preparing speaking points and presentations in PowerPoint and/or Canva to support the Manager, Fundraising & Resource Development and Leadership Team.
Organizing annual donor recognition events/activities.
Providing administrative support to the Development Team, as needed.
Assist with internal communications, ensuring program and shelter staff have a clear understanding of fundraising activities and their important role in these activities.
Working within assigned budgets and timelines to achieve positive ROI on all projects and programs.
Ensuring that all donors, volunteers and, members of the public receive a high level of professional, prompt and, friendly service.
Manage volunteers as it relates to donor relations (donor thank you calls etc).
Demonstrating a good understanding of animal welfare and effectively communicate the mission, vision and, value of the Brant County SPCA

Working Conditions

This position may involve physical activity such as lifting up to 20 lbs.
This position requires sitting for extended periods of time
The incumbent must be aware that unexpected circumstances occur and have the capability for dealing with unexpected animal or human behaviors
Work may include indoor and outdoor activities in all weather conditions
Work primarily occurs in an office environment but also includes some home office and shelter settings.
Occasionally includes working evenings, weekends, and additional hours to accommodate activities such as attending meetings, social events and representing the organization at public events

Experience & Qualifications

Experience in a fundraising, marketing, or communications role.
Experience working and/or volunteering with non-profits is an asset.
Education in fundraising, marketing, communications, or non-profit management is an asset.
Familiarity with CRM databases such as Raiser’s Edge NXT is an asset
Exceptional communication skills and experience copy-writing for direct marketing and digital communications (appeals, e-blasts, e-newsletters, website, and social posts)
Graphic design experience with Photoshop (or other design programs) is an asset
Ability to work from home/remotely
Comfortable handling and being around companion animals and some general knowledge of animal care and responsible pet ownership would be an asset
Ability to work occasional evenings and weekends as events and campaigns require
Valid Ontario driver’s license with access to a vehicle is an asset

What we offer

Comprehensive benefits package
Full-time permanent role
Rewarding environment contributing to animal welfare
Paid sick time
Hourly starting rate of $22.11

Brant County SPCA is an equal opportunity workplace that does not discriminate against race, colour, religion, national origin, age, or sexual orientation.

The Brant County SPCA is proud to provide employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted. No phone calls, please. Send resume and cover letter stating position name to: opportunities@brantcountyspca.com