Tims Camps equip young people from low-income families with the skills they need to design their future. Young people are problem solvers – but they need opportunity. Too often, young people’s race, ethnicity, economic status, or postal code determines which doors are open to them and which remain closed.
And at Tims Camps, we help them develop the resilience, strength, and social and emotional skills they need to achieve throughout their lives. A leading North American non-profit that has served more than 300,000 youth, our multi-year leadership development programming expands the horizon of what is possible for young people aged 12 to 16.
Work Location: It is anticipated that this role will require travel (30% of the time) across Canada and the USA. Travel will commence once safe to do so. When not travelling, this role will have the flexibility to work remotely from a home office or based out of a Canadian Tims Camps work location.
Job Summary: Our passionate Tim Hortons restaurant owners are the reason why Tims Camps has been able to help more than 300,000 youth from disadvantaged circumstances transition to adulthood. We’re looking for an equally passionate communications and stakeholder relations dynamo to ensure we keep those owners happy and engaged with the Foundation. Reporting to the Director, Tim Hortons Network Fundraising, this position will be responsible for planning and executing strategic efforts to increase communications and engagement with the Foundation’s largest, and most critical, group of supporters.
What would you be doing?
Building and executing a sustainable restaurant owner engagement plan:
Enhancing, maintaining and executing an org-wide engagement calendar
Rolling-out and leading a cross-functional approach within Tims Camps
Supporting key teams/team members in setting and achieving clear targets related to the engagement plan
Increasing restaurant owner communication across all key channels and touchpoints:
Launching and maintaining multi-channel feedback measures to assess scale and degrees of engagement
Implementing continuous improvement activities driven by feedback
Developing goals and action plans to increase restaurant owner engagement, and the number of Foundation Champions
Driving relationship stewardship plan and related best practices across Tims Camps
Developing relationships with restaurant owners while planning and implementing individualized strategies to provide meaningful avenues for involvement and connection to Tims Camps
Listening and responding to feedback, and acting as a liaison within Tims Camps and Tim Hortons® to address concerns of restaurant owners
Representing Tims Camps at various events which are attended by restaurant owners to encourage continued engagement with the Foundation
Managing Tim Hortons restaurant owner involvement in the identification of campers for entry into our multi-year Summer Program
Does this sound like you?
5+ years of communications/marketing, fundraising, or donor/stakeholder relations experience
Senior level relationship management and/or stewardship experience
College or university education in a related field
Superior verbal and written communications skills
Ability to work in a dynamic environment with multiple demands and changing priorities
Experience in developing and implementing strategic plans, with a roll-up-your-sleeves, can-do attitude
Experience in budgeting and managing resources
Excellent influencing and relationship-building skills
Event management skills
Creativity, initiative, and real-time problem solving skills
Comfort in managing individuals at all levels of the organization
Bilingual (French/English), database management, and/or design skills are considered assets
Commitment to Equity, Diversity & Inclusion
Tim Hortons® Foundation Camps is committed to a fair and inclusive work environment and seeks talent with a diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age, race, creed, color, religion, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.
If you have special accessibility requirements that need to be considered during the recruitment process, please let us know by emailing us at firstname.lastname@example.org and a member of our HR team will get back to you. Information received relating to the accommodation needs of applicants will be addressed confidentially.
Tim Hortons® Foundation Camps (THFC) is committed to taking all reasonable efforts to ensure the health and safety of those that use our work locations. As such, offers of employment are conditional upon being Fully Vaccinated against COVID-19 and providing THFC with proof of your vaccination status. “Fully Vaccinated” means having received the completed series of a COVID-19 Vaccine. An individual is considered fully vaccinated 14 days after receiving their completed series. In the event you are unable to be Fully Vaccinated based on medical reasons or protected ground by the applicable Human Rights Code, THFC will consider requests for accommodation on an individual basis. Personal health information collected by THFC is stored in accordance with applicable privacy laws and will be kept confidential.
Please indicate your interest by applying with your resume and cover letter to: https://grnh.se/3bea92ac2us by: Wednesday, May 4 @ 4:00 p.m. EST.