Symphony New Brunswick Inc.

Director - Donor Relations
Posted Date: 
Tuesday, October 15, 2019
Closing Date: 
Friday, November 15, 2019

POSITION – Director - Donor Relations

REPORTING STRUCTURE – Reports to the President


The Director – Donor Relations is primarily responsible for generating fundraising revenue by identifying and cultivating prospective donors for the purpose of soliciting major gifts for both Symphony New Brunswick Inc.  (“SNB”) and Symphony New Brunswick Foundation Inc. (the “Foundation”), while also fostering positive donor relationships through regular communication and recognition.  Reporting to the President of SNB and working in collaboration with the joint Finance and Fund-Raising Committee of SNB and SNBF, the incumbent will play a critical role in providing prospective donors with meaningful opportunities to impact the immediate and short-term financial stability of SNB while developing the long-term financial capacity to support the growth of SNB consistent with the objectives outlined in SNB’s strategic business plan.


• Relevant undergraduate degree;
• General knowledge of classical music a definite asset;
• Minimum of 5-8 years of progressive experience in front-line fundraising, the most recent in Major Gifts fundraising;
• An exceptional level of professionalism, productivity and high ethical standards;
• Excellent interpersonal and communication skills including written, verbal and presentation skills, preferably in both English and French;
• Ability to work within a flexible schedule, including travel and occasional weekends and evenings;
• Ability to work in an environment of accountability and metrics;
• Computer literate preferably with experience with donor/prospect s/w and databases;
• Strong team player with proven collaboration skills;
• Access to a vehicle and valid driver's licence.


The incumbent will play a critical role in securing funds for SNB and SNBF by managing a group of assigned donors, developing new opportunities for support and acting as an ambassador for both SNB and the Foundation.

Accountability:  Fund-Raising

            Key Responsibilities:

Is the primary resource responsible for co-ordinating all private sector fund-raising activities of both SNB and SNBF and, as such, works with the Finance and Fund

• Raising Committee of the boards and the Committee’s individual members to develop and execute a fund-raising plan for both organizations;
• Compiles and maintains a comprehensive donor database;
• Develops a portfolio of active donor contacts:

o Creates a plan for each donor that will serve as a foundational communication and marketing plan for each donor in the portfolio;
o Creates individual goals for each donor in the portfolio based on the donor's history of giving and the organization's knowledge of that donor's potential; 
o Executes on a timely basis, the plan for each donor assigned directly to him or her;
o Works collaboratively with members of the Finance and Fund-Raising Committee to secure appropriate donor information and create offers, proposals and asks that will be used with individuals in the portfolio to secure gifts;
o Ensures that a Committee member or other volunteer is assigned responsibility for donors where such delegation is considered the most effective way to successfully execute the donor plan and assists in executing the donor plan for each donor delegated to a volunteer;

Accountability:  Donor Relations and Benefits

            Key Responsibilities:

• Is responsible for maintaining positive relationships with all private sector donors who contribute to either SNB and SNBF and for establishing and maintaining a public persona for both organizations that maximizes the ability of both to attain their financial objectives;
• Develops and manages a comprehensive donor recognition and benefit plan that is consistently applied and executed promptly across the spectrum of contributors to both SNB and the Foundation;
• Identifies issues that arise during the course of executing the incumbent’s responsibilities that require remedial action by either SNB and/or the Foundation; informs management and follows-up with both management and the affected donor concerning action to be taken.

Accountability: Marketing and Administration

            Key Responsibilities:

• Assists management and the board of SNB in updating SNB’s artistic and strategic business plans;
• Advises management and the Artistic Planning Committee regarding programming, promotions and ticket packaging and pricing based upon feedback from donors and sponsors;
• Advises management and the Artistic Planning Committee regarding the ability of SNB and SNBF to finance the program inherent in the strategic business plan.
• Serves as Secretary of the Finance and Fund-Raising Committee:

o Organizes meetings of the Committee;
o Keeps minutes and follows-up on assigned tasks;
o Reports to the boards of both SNB and the Foundation at each of their scheduled board meetings.

Key Deliverables:

• Fund-raising plan;
• Timely advice concerning the feasibility of securing funding inherent in the planning process;
• Identification of potential donors;
• Securing funding consistent with agreed-upon and board approved plans.

Key Contacts:


• President & Chairman of the Board and Treasurers of both SNB and the Foundation;
• Boards of Directors;
• SNB General Manager;
• SNB Artistic Planning Committee.


• All private sector donors and sponsors.

Compensation: Salary is commensurate with experience and qualifications.

Although based in Saint John, the incumbent will become part of the business community of all three of SNB’s principal performing venues, Saint John, Moncton and Fredericton.  Applications must be submitted to Symphony New Brunswick, Brunswick Square, 39 King St., Level III, Saint John, N.B., E2L 4W3 or to no later than November 15, 2019. Please send to the attention of Reid Parker. For more information about Symphony New Brunswick, please visit our website at