Changing Outcomes by Changing DX!


Donor Experience (DX) is much more than being 'donor centered' and creating a values statement. It takes planning, investment and action to really make it work. 

Join Kimberley Blease and Michelle Chambers as they discuss why DX is essential to your organization, what you can do to improve the donor experience for your own donors and how to measure success. 

Kimberley and Michelle will present examples from both the corporate world and not-for-profit organizations that really demonstrate a commitment to amazing experiences, and show you what it can do for your organization. See how small and large NPF's execute and implement real donor centered DX programs that make a difference to their success long-term.


Wednesday, September 19, 2018

Breakfast & Presentation

7:45 am - 10:00 am

Royal Botanical Gardens, Auditorium B

680 Plains Road West, Burlington, ON L7T 4H4




What else can you expect?

  • Michelle will also share the learning outcomes from their Donor Stewardship Tracker tool
  • Kimberley will provide the 11 steps to implementing a revitalized DX program of your very own


Working on your CFRE?

Good news! This presentation is worth 1.5 CFRE points. 


Early Bird Bonus - Register by August 10th and be entered in a draw to win 1 free registration for a 2019 AFP GH Education event.


Register here today!


Join us - change is good, changing outcomes is even better!


Much appreciaton to our sponsor:



Kimberley Blease, EVP, Client Relationships, Blakely

When it comes to building high-value donor relationships, Kimberley's energy, enthusiasm and original thinking is unparalleled. With over 30 years of experience in both the corporate and not-for-profit sectors, Kimberley is a fundraiser and marketer who believes we all have a responsibility to engage and inspire donors throughout their journey with our organizations. Kimberley has a commitment to building high-value donor programs that raise the bar for charities and raise more money by building real relationships with donors. In her role as EVP, Client Relationships at Blakely, Kimberley brings vision and proven strategy to the clients she works with and to the teams she leads.



Michelle Chambers, Managing Director, THINK Consulting Solutions

Michelle hails from the UK and brings her fundraising skills to us from across the pond. Michelle has senior management experience in both the commercial and not-for-profit sectors. Her early career was spent in high street fashion retail. Her experience in the fundraising sector dates from 1993 and encompasses a wide range of causes spanning heritage, education and mainstream charity. Her roles have included Interim Director of Fundraising at RNID, Director of Visitor Development at the Museum of London, Managing Director of the Museum in Docklands and Head of Commercial Development for the British Red Cross.